Return Policy & Exchange Policy

1. Defective Or Damaged Products:

Customers must report defective or damaged products within 24 hours of delivery. We will guide you through the return process, and after verifying the issue, we will offer a replacement or refund.

2. Conditions For Refund/Replacement:

Refunds or replacements are processed only if the complete product, including packaging and accessories, is returned. Any missing or damaged items will be deducted from the refund.

3. Non-Refundable Items:

We do not accept returns for defect-free products based on look & feel, minor color differences, or sound quality.

4. Incorrect Orders:

If the product delivered does not match your order (description, color, type), we will provide a reverse pickup service (if available in your area) and replace the item.

5. Shipping Costs For Returns:

Customers are responsible for shipping costs associated with returns or replacements due to disliking or non-satisfaction.

6. Processing Time:

Refunds and replacements are processed once we verify the returned product. We will inform you of the timeline for the replacement delivery.